01
Tell it what you notice
Choose the symptom that matches the experience. You do not need to guess the cause.
Free Internet diagnostics for Android
Diagnose your Internet before you call your ISP.
When the connection feels slow, unstable or simply wrong, Diagnostix360 checks the path from your phone outward, shows what may be happening and gives you a clear next step. If you still need support, take a report with you.
Guided diagnosisClear next stepCustomer + Technical reportsLive Test for intermittent issues
How it works
From a vague problem to something useful.
The app starts with what you are actually experiencing, runs a measured check, then turns the result into a practical next step.
02
Run the diagnosis
Diagnostix360 checks measurable Wi-Fi, local-path, Internet, DNS and stability evidence.
03
See what to do next
Get a clear finding when the evidence supports one, plus the first action to try and a way to retest.
See the diagnosis happen
More than a speed test.
A speed number alone rarely tells you where to look. Diagnostix360 follows the connection path and shows the result in context.
Phone and Wi-Fi contextLocal path to the routerInternet reachability and DNSStability during the measured window
Take evidence into the conversation
If you still need support, do not start from zero.
A completed Check can produce a clear Customer report or a much more detailed Technical report. The Customer sample below is complete. The Technical preview contains seven selected pages from a real 27-page sample.
Public samples use synthetic demo identifiers. The full Technical Report is exhaustive and varies with the evidence collected. It is typically about 20+ pages; this real sample contains 27 pages. The app warns you before sharing a Technical report because your own report can contain network details.
Inside the Technical report
Seven representative pages, not the whole report.
The preview includes the overall score, executive summary, action plan, Internet-path graph, 30-sample stability evidence, common-service timing and use-case readiness. The full Technical Report is more exhaustive and varies by run. It is typically about 20+ pages; this real sample contains 27 pages.
When the problem comes and goes
Watch the connection while it is misbehaving.
Live Test keeps a rolling view of local, Internet and stability evidence so intermittent drops and changing conditions are easier to catch while they are actually happening.
For ISPs & support teams
Diagnostix360 for ISPsWork in ISP support? See how Diagnostix360 can fit your workflow.
See what changes when customers arrive with a completed check, open the reports your team could receive, and evaluate the workflow with a 30-day pilot.
Privacy
Your results stay on your phone unless you choose to share them.
Tests are user initiated. Customer reports exclude sensitive technical identifiers. Technical reports can contain network details, and Diagnostix360 asks you to review them before sharing.
Free on Android
Run the check before you make the call.
Diagnose the connection where the problem actually happens, follow the first recommended action, and take a report with you if you still need support.
Using an iPhone? Diagnostix360 is currently available on Android. Get notified when iOS is available.