Home / For ISPs & support teams / Request a pilot
A practical evaluation

Run a 30-day pilot with a small support group.

Use Diagnostix360 in selected customer cases and compare the support experience with your normal workflow. Decide from your own numbers, not from a claim on a website.

No network integration required for the initial evaluationSanitized sample reports available now
How a pilot runs

Four steps, and none of them touch your network.

The pilot is deliberately small. It is meant to tell you whether a customer-side check changes anything measurable in your operation before anyone discusses a wider rollout.

Choose a small group

A few first-line or escalation agents are enough to start.

Select suitable cases

Use it where the customer can run an Android diagnosis before or during support.

Measure what matters

Track handling time, repeated troubleshooting, repeat contacts, escalation quality and cases resolved without dispatch.

Review the result

Decide from your own numbers whether the workflow creates value for your operation.

Request a pilot

Tell us who you are and how your support team works. We will use the details only to respond to this request.

After you send the form

What happens next.

We reply directly

A person answers the email you used. There is no drip sequence and no newsletter.

We agree the scope

Which agents, which case types, and which numbers you want to compare against your baseline.

You review your own data

At the end of the period you decide, from your operation’s measurements, whether it earned a place in the workflow.

Before you commit to anything

Open the reports your agents would actually receive.

You do not need a pilot to evaluate the output. Open the Customer and Technical samples from the same sanitized demo run and share them with your support or engineering team first.

Open Technical preview

The Technical PDF is a 7-page selected preview only. A complete Technical report can span multiple pages depending on the diagnosis and available measurements.

Open Customer report PDF Download ISP one-pager
Important boundary

Useful phone-side evidence. Your network tools remain the authority for your network.

Diagnostix360 helps narrow the investigation and improve the support conversation. A single run does not prove contractual ISP fault, replace provider telemetry or act as an SLA measurement.